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Search: Posts Made By: Pennsylvaniasprinter
Forum: Keystone RV Service & Warranty Issues 08-23-2011, 05:59 PM
Replies: 10
Views: 3,829
Yep...that usually works with Keystone...

Yep...that usually works with Keystone (unfortunately). .... sometimes that's what it takes to get their attention.
Forum: Repairs & Maintenance 07-17-2011, 01:44 PM
Replies: 7
Views: 2,535
We think the controller in the truck is working...

We think the controller in the truck is working fine. We think the trailer's brakes are not working. I read somewhere how to check the brakes on the trailer but now cant find the information. We...
Forum: Repairs & Maintenance 06-17-2011, 08:52 AM
Replies: 7
Views: 2,535
It's a 2008 f150...we towed the exact same model...

It's a 2008 f150...we towed the exact same model camper last year with the same truck...
Forum: Repairs & Maintenance 06-16-2011, 06:50 PM
Replies: 7
Views: 2,535
Brake problems? burning?

On the first two occasions we took our brand new (2011) Sprinter out we have noticed that the brake lining seems to be heating up on our F150 truck when they are used often when going downhill. At...
Forum: Keystone Questions 04-27-2011, 07:24 PM
Replies: 20
Views: 14,423
Keystone Customer Service arranged warranty work...

Keystone Customer Service arranged warranty work from a different dealer than I purchased my trailer from. This different dealer was also closer to my home. I don't think it is too uncommon as they...
Forum: Keystone RV Service & Warranty Issues 04-19-2011, 07:32 PM
Replies: 29
Views: 7,093
IMO....Keystone Customer service monitors...

IMO....Keystone Customer service monitors websites......not only this one but others...(GoodSam). It would be foolish for their Customer Service not to. It's beneficial to get a feel of what people...
Forum: Keystone RV Service & Warranty Issues 02-25-2011, 08:44 PM
Replies: 4
Views: 2,491
Lucky you!!!! Glad to hear you got a nice...

Lucky you!!!! Glad to hear you got a nice response. I hope they stand behind the product that is sitting in my yard right now....at least there is hope.
Forum: Keystone RV Service & Warranty Issues 02-25-2011, 08:41 PM
Replies: 87
Views: 31,059
If Keystone replaces my trailer, I'll be more...

If Keystone replaces my trailer, I'll be more than happy to post some happy responses and sing the praises.

Please Keystone....make my day!
Forum: Keystone RV Service & Warranty Issues 02-25-2011, 08:34 PM
Replies: 11
Views: 4,979
Sounds like a good option...going to RV shows. ...

Sounds like a good option...going to RV shows. I've wasted so much time with this camper, might as well waste some more. Only thing is, I'll probably get so disqusted again that we bought this...
Forum: Keystone RV Service & Warranty Issues 02-05-2011, 08:44 PM
Replies: 11
Views: 4,979
Um....how bout a new camper...one that doesnt...

Um....how bout a new camper...one that doesnt require being in for repairs more than it available for use. To have a camper and the first spring, summer, and fall it is in the repairshop more than...
Forum: Keystone RV Service & Warranty Issues 02-03-2011, 07:32 PM
Replies: 11
Views: 4,979
I got a generic email from a supervisor saying at...

I got a generic email from a supervisor saying at this time Keystone would like me to bring my trailer back in for repairs....let's see....5th or so times now and it is not even a year old. They...
Forum: Travel Trailers 01-21-2011, 10:13 PM
Replies: 10
Views: 4,169
I would love to know if they fix it. I was told...

I would love to know if they fix it. I was told it was "normal".
Forum: Keystone RV Service & Warranty Issues 01-20-2011, 09:12 PM
Replies: 87
Views: 31,059
Totally agree with everything you say. I have to...

Totally agree with everything you say. I have to get the ball rolling on getting our problems taken care of......not from Keystone . And to be honest with you, it ticks me off and sickens me that...
Forum: Keystone RV Service & Warranty Issues 01-19-2011, 10:51 PM
Replies: 15
Views: 4,420
It is very hard to go further than the initial...

It is very hard to go further than the initial contact person for their customer service dept. We have had numerous problems (serious problems) with our camper and I have had to contact Keystone...
Forum: Keystone RV Service & Warranty Issues 01-19-2011, 10:39 PM
Replies: 87
Views: 31,059
Interesting......is there a lemon law in Texas? ...

Interesting......is there a lemon law in Texas? PA doesn't have one. Could you PM me and let me know some facts? Think we need to do something more than just asking for Keystone to do the "right...
Forum: Keystone RV Service & Warranty Issues 01-19-2011, 10:31 PM
Replies: 5
Views: 3,269
Sounds like the same response we always get. ...

Sounds like the same response we always get. Take it back to get it repaired. We also have a leak by the windows. However, it happens to different windows where we will find water sitting in the...
Forum: Keystone RV Service & Warranty Issues 11-14-2010, 09:43 PM
Replies: 7
Views: 4,281
There may be other companies that distribute ...

There may be other companies that distribute "lemons" . The question is "What does Keystone, the manufacturer, do when a customer gets one of their lemons?" Is the cost of replacing a "lemon"...
Forum: Keystone RV Service & Warranty Issues 11-02-2010, 09:11 PM
Replies: 12
Views: 4,498
Wow....7 years!!!!! The going back and forth is...

Wow....7 years!!!!! The going back and forth is still a work in progress. They have offered a little extention, however, now we are getting water in the window areas (2 different windows) so it...
Forum: Keystone RV Service & Warranty Issues 10-10-2010, 09:33 PM
Replies: 20
Views: 7,333
The BBB (Better Business Bureau) has Keystone...

The BBB (Better Business Bureau) has Keystone RV's address and other contact information. It is different from the one you wrote. It also lists the name of the President of Keystone and the Manager...
Forum: Travel Trailers 10-06-2010, 06:54 PM
Replies: 1
Views: 1,768
Good luck with that!! Seriously, I hope...

Good luck with that!!

Seriously, I hope you have better luck with yours that we are having with ours.
Forum: Travel Trailers 10-06-2010, 06:52 PM
Replies: 15
Views: 19,201
I'd love to see pictures. That would be very...

I'd love to see pictures. That would be very interesting.
Forum: Travel Trailers 10-05-2010, 08:22 PM
Replies: 10
Views: 4,169
I have a 2010 Sprinter 250RBS and have noticed...

I have a 2010 Sprinter 250RBS and have noticed the same thing in the kitchen area around the refrigerator.

I can't wait to hear if someone else knows why this is.....
Forum: Travel Trailers 10-05-2010, 08:41 AM
Replies: 15
Views: 19,201
Floor problems?

Ever since we bought our camper in April the floor has been "weaker" in one area. When you step on the area (mid camper in front of refrigerator) you can hear the floor cracking? Dealer said it was...
Forum: Keystone RV Service & Warranty Issues 09-29-2010, 06:12 PM
Replies: 28
Views: 10,778
I am so distressed right now. After having our...

I am so distressed right now. After having our camper for 3 weeks Keystone called and said it is completely fixed and it will not fail again. We were told we could pick up our camper. I asked if...
Forum: Keystone RV Service & Warranty Issues 09-23-2010, 08:00 PM
Replies: 20
Views: 7,333
Thanks so much for the info!!!

Thanks so much for the info!!!
Showing results 1 to 25 of 30

 
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