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**chuckster57** · 10-16-2014, 07:02 PM

Just my opinion, but I wouldn't have any communications that aren't written. IF IT WERE to end up in litigation, how do you prove the person on the other end of the phone is the person they say they are?

Any follow up IMO should be by USPS certified with proof of service. That way NO ONE can say, "I never got the email, must have been deleted by accident before I read it."
I understand you want this resolved quickly and properly, but I firmly believe in these situations being firm but patient can be your greatest asset.

KEYSTONE isn't the enemy yet as I see it, and I wouldn't go out of my way to make them one. Yeah you can hire an attorney and go after them, but how much money and time do you have? I bet Keystone could wait you out.

10-16-2014, 07:02 PM	#27
chuckster57 Site Team Join Date: Jul 2014 Location: Modesto Posts: 20,357	Only MY opinion Just my opinion, but I wouldn't have any communications that aren't written. IF IT WERE to end up in litigation, how do you prove the person on the other end of the phone is the person they say they are? Any follow up IMO should be by USPS certified with proof of service. That way NO ONE can say, "I never got the email, must have been deleted by accident before I read it." I understand you want this resolved quickly and properly, but I firmly believe in these situations being firm but patient can be your greatest asset. KEYSTONE isn't the enemy yet as I see it, and I wouldn't go out of my way to make them one. Yeah you can hire an attorney and go after them, but how much money and time do you have? I bet Keystone could wait you out. __________________ 2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel. Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS. Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.