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Old 03-25-2013, 07:10 PM   #16
Andrew010
Junior Member
 
Join Date: Feb 2013
Location: Altoona, Ia
Posts: 15
Purchasing dealer pretty much said tough cookie. They don't seem interested in trying to fix it.

They're answer was - Everything worked when it left, you must have done something to cause the problem.

There's another Keystone dealer (doesn't sell Cougar though) close by and I'm going to see if they will work with me to get this fixed under warranty. I would hope this would be under warranty at least. Not sure if a dealer that doesn't sell Cougar would be able to work on a Cougar or not. It's still a keystone product but not sure that matters.

I haven't had much luck with the purchasing dealer from the point I signed the paperwork so I'm not surprised at the lack of help from them. So much for service after the sale huh. Won't be doing any business with them in the future.
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