bad decales
After reading all the post I decided to email keystone. Yep, I got a reply they want me to send pictures and they would happy to replace the decales if avialable. Here is the edited reply below. and pictures
----- Original Message -----
From: Michelle Diaz
To: XXXXXXXXXXXX
Sent: Monday, July 23, 2012 4:19 AM
Subject: XXXXXXX
Dear Mr. Randy:
Thank you for contacting Keystone RV. I am sorry to hear about the issue you are having with your decals. Pending availability, Keystone would like to offer you replacement decals at no charge. The installation will be your responsibility.
If you would like to accept Keystone’s offer, please send me pictures of your current decals and I will process an order for replacements.
Thank you,
Michelle Diaz
Owner Relations
-----Original Message-----
From: XXXXXXXXXXXX
Sent: Thursday, July 19, 2012 7:25 PM
To: CS Service/Parts/Warranty
Subject: Service/Parts/Warranty - Keystone RV
Host: 199.83.131.129.ip.incapdns.net
------------------------------------------------------
request_type: warranty
division: RP
Here are the pictures you requested. We only have 4 on the front cap that are bad.
Thank you again. Randy
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Randy69
2010 361lev
f350 larriet 4x4
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