Quote:
Originally Posted by CarbonFun
I have also an issue with the dycor sealant cracking along the top of the nose cap and roof. Around the antenna, it has peeled up and separated from the roof. I have a few other areas doing the same thing. Is it worth fighting Keystone over this? It's not difficult to get up there and repair myself.
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Here's quotes from the owner's manual:
Page 8: EXCLUSIONS TO WARRANTY • Routine maintenance including, without limitation, brake squeak/lock-up/adjustment,
caulking, changing fuses or light bulbs, combustion systems, latches, locks, maintaining the air conditioning and heating systems,
re-caulking and waxing of the body of the recreational vehicle, tightening screws, and winterization;
Page 10: Owner Responsibility It is the responsibility of the owner to maintain the recreational vehicle as described in the Care and Maintenance section of the Owner’s Manual including
taking whatever preventative measures necessary to maintain the exterior sealants of the unit and to prevent foreseeable secondary moisture or water damage to the unit from rain, plumbing leaks, condensation and other natural accumulation of water in the unit. Owners should not leave a unit unattended while attached to an internal or external water source which could lead to a ‘flooding’ condition. Examples of secondary damage include, but are not limited to, stained upholstery, carpeting or drapes, mold formation and growth, furniture cabinetry or floor deterioration, etc. Mold is a natural growth given certain environmental conditions and is not covered by the terms of this Limited Warranty.
Page 14: •
Check sealants regularly and reseal when necessary to avoid water leaks. Proper preventive maintenance to the RV and its accessories, as described both in this manual and in accompanying literature, will provide the best protection for your unit.
Page 75: Roof Seams and/or Joints Roof sealants will deteriorate which can lead to leaks. Deterioration can be accelerated in heavy sun, changes in climates (expansion/contraction with aggressive temperature change), and cold climates.
Once the unit leaves our manufacturing facilities, we can no longer maintain the sealants, that becomes your responsibility. We hope you take this seriously because it can help prevent a very frustrating situation that can be very expensive to remedy (damage from water leaks).
Inspect the roof at least every 90 days, paying close attention to all seams and/or joints and attachments where sealant is used. Look for cracks, shrinkage and/or gaps/voids in the sealants. These must be carefully cleaned and resealed. It is necessary to use the same sealant as originally installed if touching up cracks, shrinkage and gaps/ voids. There is no way to know if 2 different brands of sealant will seal to each other. DO NOT use any type of silicone product on the rubber roof material. If there any doubt in your mind in performing this maintenance, please contract with your local dealer to have it done. Please refer to the manufacturer instructions supplied with the unit for care and operation and/or
www.dicor.com.
As you can see, there are a number of "outs" that Keystone can take to deny any responsibility for leaks or damaged/deteriorated sealant on the roof. During the first 90 days, Keystone will do most adjustments, resealing, etc. After that 90 days, they usually will not even authorize slide adjustments. All of that falls under "regular maintenance" and is the owner's responsibility.
Your dealership "may" reseal your roof, but I really doubt that it would be "free" or "covered under warranty" Most dealership labor rates are anywhere from $75 to $150 per hour and resealing a roof is probably a 2 hour "flat rate" task.
Realistically, even if your dealer is only 10 miles away, the time, effort, frustration of hitching, hauling it to them, leaving it for "whatever length of time" and then rehitching, hauling it home and reparking it would, for most of us, be far more "expensive" than simply buying an $8 tube of DICOR and doing it on a Saturday afternoon.
It's up to you if you choose to request warranty resealing, but don't be surprised if it's denied by the dealer and Keystone on any unit that's 6 months old or older.
Good Luck,