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Old 08-21-2010, 12:55 PM   #5
soundman
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Join Date: Jan 2010
Location: Solomans Island Maryland
Posts: 37
Quote:
Originally Posted by Kdaniel29 View Post
Good luck. We bought a 2010 Keystone Sprinter and after the first heavy rainfall, noticed that the slide was leaking. We took back to the dealer to repair under warranty. Dealer said they could not find the leak. Kind of hard to believe since there was about 4 in. of water in the camper. Anyway, they informed Keystone and Keystone denied the warranty work. I took it to another dealer, they found the leak in 5 minutes. Since the original dealer informed them they could not find the leak, they again denied responsibility. I stayed on top of this for 6 months, calling both the dealer and Keystone regularly. (Practically every day.) Spoke to a lawyer and he was willing to take the case but said it would cost more than if I turned it into my insurance.

Moral to the story: Don't buy Keystone. They suck.
Yea they suck, my warranty work never happened. I was reading my latest Trailer Life and all the Action Line problems were from (guess who) Keystone customers. I certainly will never purchase another Keystone Product.
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