Thread: Warranty Claim
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Old 03-05-2015, 10:44 AM   #29
mark1228
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Join Date: Dec 2014
Posts: 65
Quote:
Originally Posted by gearhead View Post
That sounds like my Dometic refrigerator repair, or "no repair" at the huge dealer I bought it from. Your 13 hours is just about what the Houston mega dealer spent on it without fixing it. They had their "best certified" tech on it the last unsuccessful visit. My independent shop that only does repairs and parts ,diagnosed it and had parts on the way in 2 hours.
Maybe you should question the quality of your techs.
Yeah maybe, but doesn't it make you wonder how we are expected to diagnose something fast when the very people that built it have no idea of where to even start? I don't know what happened on your repair so I can't comment on that, but I do know that I personally am pretty strong on electrical and this one had me. The fact remains that I have much more time into a warranty repair than I will get paid for.
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