Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Keystone RV Forums > Keystone RV Customer Comments > Keystone RV Service & Warranty Issues
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 04-23-2009, 03:02 PM   #1
cnickels
Junior Member
 
Join Date: Apr 2009
Posts: 2
warranty- buyer beware!!!!!!!!!!!!

Keystone warranty is useless!!!!!! THEY punch hole in siding with too long a screw at factory and patch send out to dealership to sale!!!! When I discover hole and determine it was factory screw up they want to just repatch and give back to me!!What a bunch of crap!! they should have fixed at the factory properly like maybe replace this particular side instead of selling a unit knowing it was damaged.. I would be proud to represent my company with these procedures screw the customer hoping they would never discover?? I would never have bought this unit if they had openly disclosed this, I had several other units to choose from......
cnickels is offline   Reply With Quote
Old 04-23-2009, 03:10 PM   #2
cnickels
Junior Member
 
Join Date: Apr 2009
Posts: 2
warranty useless

Maybe not! After several calls and right contacts they (keystone) has agreed to restore my 26RK nose piece to original brand new factory condition! Persistance pays off and dealing with the right person who cares enough to do the right thing! I feel 110% better about my TT and keystone`s commitment to customer satisfaction!!!
cnickels is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by the Keystone RV Company or any of its affiliates in any way. Keystone RV® is a registered trademark of the Keystone RV Company.


All times are GMT -8. The time now is 03:32 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.