Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Keystone RV Forums > Keystone Tech Forums > Keystone Recalls
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 07-20-2013, 05:53 PM   #21
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 26,839
Quote:
Originally Posted by Iowacamper View Post
Reading a brochure for the Raptor -- Under "Exterior" last bullet point.
As written-

* "One Piece EPDM Rubber Roof"
(12 year waranty)
Always remember, when talking about contracts and warranty issues, the large print "giveth" and the small print "taketh away"

If you read beyond that brochure, you'll find that the EPDM rubber roof is indeed warrantied for 12 years. That means the EPDM rubber material is warrantied for 12 years. The seams, the seals, the adhesive that secures it to the roof substructure are NOT covered for 12 years. In fact, they aren't even covered for the one year Keystone warranty period. keystone states in the owner's manual that it is the owner's responsibility to inspect and repair the roof, seals, and structure frequently to assure no damage or leakage occurs. We have forum members who have stated that within the warranty period Keystone has refused to repair obvious roof problems stating that the damage was a result of the owner not complying with the required inspection and resealing instructions.

Although the majority of owners have not encountered this type of refusal, some have. It would be to your benefit to understand the complete roof warranty, not just the "large print that giveth".
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is online now   Reply With Quote
Old 09-21-2013, 07:07 PM   #22
KJcachers
Senior Member
 
Join Date: Jul 2012
Location: Virginia
Posts: 255
I just had my whole front wall inside and out replaced for this recall as the seam failed and I had water in the wall and bubbling out the wallpaper behind the bed. Neither I nor my dealer got the recall notice but Keystone was quick to fix this issue no charge when it was brought to their attention.

2013 246RBS date code 4/3/2012
__________________
2013 Keystone Bullet 246RBS
2011 Ram 1500ST Crew Cab 5.7L Hemi w/Tow pack.
KJcachers is offline   Reply With Quote
Old 11-08-2013, 08:47 AM   #23
jimdais
Junior Member
 
Join Date: Feb 2013
Location: New Jersey
Posts: 3
I have a 2013 also its in the dealership now for the second time for the refridge first one stoped cooling replaced it now the new one makesnoise fan runs and shuts off every 30sec. dealer said it stops after 24hrs it doesnt but they say its normal.
Did you find the leak and was it easy to see or did youhave to look carefully?
jimdais is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by the Keystone RV Company or any of its affiliates in any way. Keystone RV® is a registered trademark of the Keystone RV Company.


All times are GMT -8. The time now is 07:06 AM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.