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Old 10-20-2014, 06:14 PM   #1
Karen & Larry
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Join Date: Apr 2013
Location: Palatine Il
Posts: 26
Unhappy fabric fraying

2013 Cougar X lite 5th 29 RET we are having problems with the fabric fraying on our swivel recliners & on two of the kitchen chair seats. We contacted Keystone and they said the trailer is out of warranty however send us photos which we have. We didn't hear back for a while so we contacted the department they then asked for the photos. We sent them the rep said the fabric looks like a cat did the damage, we don't own a cat. so we were told to take the RV to the nearest Keystone dealer near us, and have the service rep send pictures plus give an explanation to the Keystone rep.
We haven't heard anything back from keystone yet.
We are also wondering if anyone else has had the same issue. The fabric on these swivel chairs should not have been used for an RV !
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