Journey with Confidence RV GPS App RV Trip Planner RV LIFE Campground Reviews RV Maintenance Take a Speed Test Free 7 Day Trial ×
 

Go Back   Keystone RV Forums > Keystone RV Customer Comments > Keystone RV Service & Warranty Issues
Click Here to Login

Reply
 
Thread Tools Display Modes
 
Old 08-31-2014, 07:44 PM   #1
dleske
Junior Member
 
Join Date: Aug 2014
Location: Tacoma, WA
Posts: 4
Fear of Broken cable - 2012 2850RL Passport

We bought our 2012 Passport from Tacoma RV, in Fife WA last month. After our 1st break in trip of 100 miles we discovered No Jack and No lug wrench plus a few other missing items. We bought all the extras that we should have looked for before buying. BUYER BEWARE. It is not the factory fault if a used RV dealer pulls a fast one by stripping all accessories including the jack.

This is a wonderful unit and a lot of fun....until something break of course.

Now on our second trip from Tacoma, WA to Monterey, CA we find we may have a snapped slide-out cable. When trying to retract the slide back in.., it has a popping sound and jerks. So, we are cutting our vacation short to go home. From the Google research I have learned that others have had the same problem so i may have to retract the slide manually tomorrow morning.

I will repost details of what happened and what the fix was later, as a search of this site did not show any similar issues with this 2850-RL Passport model.
dleske is offline   Reply With Quote
Old 08-31-2014, 08:13 PM   #2
Ron
Senior Member
 
Ron's Avatar
 
Join Date: Mar 2011
Location: Washington State
Posts: 859
You can order the cable off of ebay, just type in accu slide cable......some folks carry an extra one...
__________________
Ron
99 Freightliner FL70 Western Hauler CC 300 HP Cat/Chipped/ Allison Auto
12 Montana 3800RE/Level-Up Auto Leveling/Slide Toppers/MorRyde Hitch/VuQube 2000
01 F350 7.3 PSD Crew Cab DRW 4X4 6 Speed/Chipped


Ron is offline   Reply With Quote
Old 09-01-2014, 04:15 AM   #3
Dave in Va
Member
 
Join Date: Jun 2014
Location: SW Virginia USA
Posts: 58
Never seen a jack or lug wrench included with a TT...
__________________
2014 Bullet 251RBS
2013 Silverado Ext Cab 4x4 5.3/3.42

"Knowledge is good" -- Emil Faber

MM2 USN 1970-75
USS Canisteo AO-99
USS Miller DE-1091 -- The Champagne of Ships

Dave in Va is offline   Reply With Quote
Old 09-01-2014, 04:57 AM   #4
theasphaltrv'er
Senior Member
 
Join Date: Oct 2013
Location: 4 Corners ..The land God 4 got
Posts: 203
We've owned several TT's and have never had one come with a jack or lug nut tool.
__________________
13 F-150 XLT HD Ecoboost
14 Cougar 26SAB 5er
Pullrite SuperGlide 15K
Life is fantastic & gettin
better every day
theasphaltrv'er is offline   Reply With Quote
Old 09-01-2014, 04:58 AM   #5
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,319
Quote:
Originally Posted by Dave in Va View Post
Never seen a jack or lug wrench included with a TT...

Me either.
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is offline   Reply With Quote
Old 09-01-2014, 07:30 AM   #6
tommyboy123
Member
 
tommyboy123's Avatar
 
Join Date: Nov 2013
Location: okla city ok
Posts: 46
Why wouldn't they their mobil with wheels and axles seems automatic to me
tommyboy123 is offline   Reply With Quote
Old 09-01-2014, 07:50 AM   #7
kellydog98
Senior Member
 
kellydog98's Avatar
 
Join Date: Sep 2013
Location: missouri
Posts: 171
Had to buy my own also.
__________________
2010 Fusion 403
2011 Chevy 2500 6.6 diesel with Allison trany

kellydog98 is offline   Reply With Quote
Old 09-01-2014, 07:55 AM   #8
Festus2
Site Team
 
Join Date: Mar 2009
Location: Fraser Valley BC Canada
Posts: 7,015
I, for one, would be interested in reading about how the manual retraction of the slide went --- if you ended up having to do that. We don't get much feedback from members who have actually had to crank the slide in or out. Most of us don't even like to think about having to do that!
__________________
2008 Cougar 5th Wheel 27RKS
2005 2500 GMC Duramax
Festus2 is offline   Reply With Quote
Old 09-01-2014, 07:58 AM   #9
chuckster57
Site Team
 
chuckster57's Avatar
 
Join Date: Jul 2014
Location: Modesto
Posts: 20,319
If you look at the decal by the axles, it says to torque the lugs to a specific value at specific intervals. Cant do it with a lug wrench. And what TV would be without a jack?
__________________

2012 Copper Canyon 273FWRET being towed by a 1994 Ford F350 CC,LB,Dually diesel.
Airlift 5000 bags, Prodigy brake control, 5 gauges on the pillar.Used to tow a '97 Jayco 323RKS.

Now an RVIA registered tech. Retired from Law enforcement in 2008 after 25+ yrs.
chuckster57 is offline   Reply With Quote
Old 09-01-2014, 08:05 AM   #10
rschad
Senior Member
 
rschad's Avatar
 
Join Date: Nov 2012
Location: Saskatchewan
Posts: 100
I would be interested in hearing about the manual retract as well. I was under the impression that the manual retract was for times when the power failed. The manual retract on mine attaches to the slide out motor and a drill supplies the power. This won't help if the problem is a broken cable.
rschad is offline   Reply With Quote
Old 09-01-2014, 08:36 AM   #11
Javi
Senior Member
 
Join Date: Aug 2012
Location: Waco, Tx
Posts: 5,457
Quote:
Originally Posted by Festus2 View Post
I, for one, would be interested in reading about how the manual retraction of the slide went --- if you ended up having to do that. We don't get much feedback from members who have actually had to crank the slide in or out. Most of us don't even like to think about having to do that!
The only way to crank a cable driven slide in with a broken cable is 4 large men and a small boy pushing from the outside... No cable.... no cranking Keeping it in while traveling is a whole 'nother can of worms.
Javi is offline   Reply With Quote
Old 09-03-2014, 05:25 PM   #12
denterjohn
Junior Member
 
Join Date: Aug 2014
Location: Baltimore
Posts: 4
Manual Crank In Experience

I had an electrical problem with one slide and had to manually retract the room - it was no problem with a drill and 2 flexible extensions. I held them in the middle to keep them from twisting, but the room came in as expected. I did not, however, have a cable problem.
denterjohn is offline   Reply With Quote
Old 09-04-2014, 03:19 PM   #13
dleske
Junior Member
 
Join Date: Aug 2014
Location: Tacoma, WA
Posts: 4
Quote:
Originally Posted by Ron View Post
You can order the cable off of ebay, just type in accu slide cable......some folks carry an extra one...
Thank you Ron. We just got home, no internet or poor internet at most RV Parks...sorry.
dleske is offline   Reply With Quote
Old 09-04-2014, 03:22 PM   #14
dleske
Junior Member
 
Join Date: Aug 2014
Location: Tacoma, WA
Posts: 4
Quote:
Originally Posted by Dave in Va View Post
Never seen a jack or lug wrench included with a TT...
I am a newbie to traveling by trailer, so will take your word for it. Poor deal for a dealer to pass that on to a buyer on a $20k purchase....IMHO..
dleske is offline   Reply With Quote
Old 09-04-2014, 03:23 PM   #15
dleske
Junior Member
 
Join Date: Aug 2014
Location: Tacoma, WA
Posts: 4
Too much to expect on a newer unit I guess...
dleske is offline   Reply With Quote
Old 09-04-2014, 03:27 PM   #16
Javi
Senior Member
 
Join Date: Aug 2012
Location: Waco, Tx
Posts: 5,457
Quote:
Originally Posted by dleske View Post
I am a newbie to traveling by trailer, so will take your word for it. Poor deal for a dealer to pass that on to a buyer on a $20k purchase....IMHO..
Don't take it to hard, I've never seen a jack or lug wrench on any trailer I've ever purchased. It just isn't something that is done no matter the price of the trailer. Most folks already have a bottle jack or two in their tool box as well as a socket set and breakover bar.
Javi is offline   Reply With Quote
Old 09-04-2014, 03:50 PM   #17
JRTJH
Site Team
 
JRTJH's Avatar
 
Join Date: Mar 2011
Location: Gaylord
Posts: 26,981
Nor have I. In fact, now that I think about it, I didn't get a jack or lug wrench with my boat trailer or my utility trailer either. When I bought my farm tractor, I didn't even have an option of a spare tire, jack or lug wrench. And I paid a lot more than $20K for that piece of equipment. Jacks and lug wrenches simply weren't even available from the dealer.

It seems that with the exception of cars and trucks (and only recently on trucks) a spare tire, jack and lug wrench are "standard". When I bought my 1993 Ford F250, the spare tire, tire carrier and rear bumper were all optional.
__________________
John



2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
JRTJH is offline   Reply With Quote
Reply

Tags
2850 rl, 2850-rl, 2850rl, broken cable


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

» Featured Campgrounds

Reviews provided by

Powered by vBadvanced CMPS v3.2.3
Disclaimer:

This website is not affiliated with or endorsed by the Keystone RV Company or any of its affiliates in any way. Keystone RV® is a registered trademark of the Keystone RV Company.


All times are GMT -8. The time now is 11:15 PM.


Powered by vBulletin® Version 3.8.9
Copyright ©2000 - 2024, vBulletin Solutions, Inc.