1. Welcome to the forum and sorry for the loss of your deceased husband and your current problems.
2. Most likely, nobody here can help you except to offer suggestions.
3. You're fortunate Keystone is offering to help because your RV purchased 18 months ago is out of warranty. Even in warranty, most of us wait weeks, even months for issue resolution on problems of that magnitude. You're fortunate that Keystone approved your work in such a short time.
4. Check your RV insurance policy. It may have some provisions to help pay out of pocket or trip expenses in your situation.
A few questions? If your roof blew off in Wyoming, how did you wind up several hundred miles away in Missoula, MT before you stopped?
Did the extra travel cause additional damage to the roof?
If you turned it in on August 7th for repair and they didn't plug it in, where have you and the grandchildren been staying since then?
A suggestion, not knowing the ages of your grandchildren, but being somewhat familiar with the length of time to repair RV structural problems, you may consider starting to plan on how to get the grandchildren home before school starts. Most likely, re-roofing an RV will take significantly longer than you apparently expect. It's definitely not an overnight repair as you've already learned.
Again, sorry for your situation, but planning to get the kids home without the RV in tow may be next on your agenda.
__________________
John
2015 F250 6.7l 4x4
2014 Cougar X Lite 27RKS
|